If there are any issues with your order once you receive it after it's delivered

You can contact us by email crunchbyyoyo@gmail.com or by text message 786-255-0997

We prefer email; please don’t contact us on social media. TikTok, Instagram, and Facebook: if you contact us on social media, we may not get back in a timely manner.

Please don’t send a friend or family member to contact us for you regarding your order.

Please come directly to us regarding any issues. Going to somebody else that’s not Yoyo won’t resolve your issues; we are here for you.

We are very respectful and understanding individuals with integrity.

when texting or emailing us regarding any issues with an order after you receive it

Please state the named, you used to place your order or your order number

For example, "Hey, this is Emili. My order number is #0000." The issue I’m having is …… here’s my (picture/video proof )attachment of the product

Do not mix my product with any other substance, flour, other cornstarch, or water. Once it's open, take a picture or video and send it as it is, showing evidence that there’s an issue .

We prioritize and advertise a medium enjoyable crunch .

You have 30 days to report pictures and videos starting from the date you receive the product If there’s any issues .

Thank you for purchasing, and we appreciate every single customer that chooses Yoyo and Thank for giving us a try.